This privacy policy explains how Hey Shiva (the "App"), published by Agile Cookies Ltd, collects, uses and protects your personal data. It supplements our main privacy policy, which applies to all Agile Cookies services.
1. App information
- App name: Hey Shiva
- Tagline: Talk to Shiva — grounded in the Shaiva scriptures
- Category: AI Tools
- Platforms: iOS, Android
- Publisher: Agile Cookies Ltd, London, United Kingdom
- Contact: privacy@agilecookies.com
2. Data we collect inside Hey Shiva
When you use Hey Shiva, we may process the following data:
- Account identifiers — such as a user ID, email address (where you sign in) and authentication tokens.
- App-specific content — content you create inside Hey Shiva, such as entries, lists, drafts or progress data. Where possible this is stored locally on your device.
- Subscription state — receipts and entitlements managed via RevenueCat and the relevant app store.
- Diagnostics — anonymous crash logs and performance metrics used to keep Hey Shiva stable.
- Usage analytics — anonymous events about which features are used, app version, device model and operating system version.
3. How we use your data
- To provide the core functionality of Hey Shiva.
- To maintain your account and subscriptions.
- To improve the App and fix issues.
- To send essential transactional messages, such as receipts.
- To meet our legal and regulatory obligations.
We do not sell your personal data, and we do not share it for third-party advertising.
4. Third-party services used by Hey Shiva
Hey Shiva uses the following processors:
- Apple App Store / Google Play — for distribution and in-app purchases.
- RevenueCat — to manage subscriptions and entitlements.
- Firebase (Google) — for analytics, crash reporting and (where applicable) push notifications and authentication.
Each processor is bound by appropriate contractual safeguards. See our main privacy policy for full details, including international transfers.
5. Data retention
We retain Hey Shiva data for as long as your account is active. You can request deletion of your data at any time by emailing privacy@agilecookies.com.
6. Children
Hey Shiva is not directed at children under 13 and we do not knowingly collect personal data from children under 13.
7. Your rights
You have full rights of access, rectification, erasure, restriction, objection and portability over your personal data. To exercise these rights, email privacy@agilecookies.com.
8. Changes
We may update this Hey Shiva privacy policy from time to time. The effective date above will reflect the latest version.
9. Contact
Questions about how Hey Shiva handles your data? Email privacy@agilecookies.com.